Legal Information

Terms of Service

1. Refund Policy

At AirQo, we are dedicated to providing high-quality air quality data and analytics services. Please review our Refund Policy carefully.

2. Non-Refundable Payments

Payments for AirQo API subscriptions are non-refundable. Once a subscription is purchased, the fees are considered final.

If you believe there is an error in the billing, you must contact AirQo Support within 30 days of the charge. AirQo will review the dispute and may provide a refund if the charge is found to be incorrect.

3. Changes to the Pricing Models and Rates

AirQo reserves the right to change its pricing and billing rates. Users will be notified of any changes, and it is advisable to review the pricing information regularly to stay informed about any adjustments.

4. Customer Satisfaction

AirQo strives to ensure our users are satisfied with our services. If for any reason you are unhappy with your experience at AirQo, we encourage you to reach out to us.

How to Contact Us:

Please contact us via admin@airqo.net or submit a request through our contact us form on the website.

Feedback:

Provide us with a detailed account of your experience, including any issues you encountered. Our team will work with you to address your concerns and ensure you have the best experience possible.

5. Modifications to the Terms

AirQo reserves the right to modify this Refund Policy at any time. Any changes will be communicated through our website, and we encourage you to review the policy periodically for updates.

6. Contact Information

If you have any questions about these Terms, please contact us at info@airqo.net.

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